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              About the Client Relations category
            
            
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            0
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            311
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            March 23, 2018
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              When is it okay to ask for a free estimate?
            
            
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            101
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            4639
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            September 2, 2021
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              Looking for advice on closing more deals
            
            
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            7
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            1362
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            November 19, 2020
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              Do you share receipts for materials with your clients?
            
            
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            21
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            3728
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            April 19, 2020
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              What is your standard mark up for for materials purchased for your clients (especially windows)?
            
            
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            3
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            669
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            April 3, 2020
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              Do you share the details on your materials mark-up with your clients?
            
            
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            4
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            734
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            April 3, 2020
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              Contractors- favorite software for preparing estimates?
            
            
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            2
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            562
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            April 3, 2020
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              How do you deal with problematic clients?
            
            
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            4
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            1070
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            March 27, 2020
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              When do you require a change order vs. making free changes?
            
            
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            4
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            1011
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            March 27, 2020
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              As homeowners, what do you think is most important when installing HVAC systems?  Do you care about the contractor, the system, the technology behind it, etc.?
            
            
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            4
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            763
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            March 27, 2020
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              Is a really low bid always a warning sign?
            
            
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            23
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            2392
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            March 27, 2020
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              How do you penalize clients for late payments? And your methods of pressuring or tracking that money down?
            
            
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            3
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            733
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            March 27, 2020
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              How long should I expect my contractor and his team to work during the day?
            
            
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            5
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            2044
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            March 27, 2020
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              Has anyone tried collecting payments via Paypal, or Square? Do you recommend it?
            
            
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            18
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            1562
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            March 8, 2019
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              Why do homeowners have unrealistic expectations?
            
            
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            10
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            1258
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            August 8, 2018
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              How do you feel about taking over a project that has been started by another contractor?
            
            
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            5
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            970
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            May 24, 2018
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              How has your experience been with accepting credit card payments from residential customers?
            
            
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            4
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            732
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            May 24, 2018
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              What's your most common client question?
            
            
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            6
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            1131
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            May 24, 2018
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              What do you expect the homeowner to do during a remodel?
            
            
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            9
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            1167
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            May 12, 2018
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              What can I do as a homeowner to make sure my remodeling project is successful?
            
            
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            392
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            6252
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            April 26, 2018
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              How do you deal with curveballs during a remodel?
            
            
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            282
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            5467
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            April 21, 2018
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              What formula do you use to come up with a budget for a project?
            
            
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            261
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            5421
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            April 19, 2018
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              What is the most important lesson you learned from a past remodeling experience?
            
            
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            3
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            545
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            January 1, 2018
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              When do you know that a client is not a good fit for your company and you shouldn't do business with them?
            
            
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            6
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            1013
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            December 18, 2017
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              How do you have conversations with homeowners about how they will pay for your work?
            
            
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            6
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            797
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            November 2, 2017
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              What are the drawbacks to paying our contractor in cash? Should we be concerned if he requests cash payments?
            
            
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            17
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            6271
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            July 13, 2017
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              How do you follow-up with new project leads?
            
            
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            8
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            1302
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            May 25, 2017
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              When you are taking your final decision on which contractor to hire, what 3 items make the difference?
            
            
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            10
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            1349
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            March 22, 2017
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              What are the thing that clients can do to make sure a remodeling project is a success?
            
            
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            9
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            1498
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            January 31, 2017
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              What's the best way to handle dismissing a contractor midway through a job?
            
            
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            5
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            550
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            January 31, 2017
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